Here are the results of the HLRA Residents’ Questionnaire


Over 60 people responded to the questionnaire. That’s 1 in 8 residents. Thanks to everyone who filled the forms in online or by hand.

Here’s the full report of what you said.

And here are some of the headlines

What do you like best about living on Holly Lodge?

Top of the list at 62% – the greenery, semi rural feel and the gardens. About half like the quiet and calm; and a quarter the community and your neighbours.

What would you like to see improved?

The main area of concern is ground maintenance and gardens, then bins and recycling; repairs and contract management; followed by caretaking and car parking.

What would you like to see organised/get involved with?

The top three activities are: social events; a repair café; and clothes and item swaps. You are also interested in a business club, healthy eating events; first aid; gardening and computer training.

At the Community Centre, you’d like to see a film club, more exercise classes, art classes, a café and interest in the existing astronomy group.

Fire Safety

Thanks to everyone who wrote to our local councillors and the Cabinet Member for Housing about fire safety and particularly roof access and the safety of the walkways between blocks.

We received a positive response and will be organising another public meeting to provide further information and enable you to meet with and discuss developments with local councillors and council officers.

Bikes and Bins

And thanks also to everyone who sent in information about bikes and bins. We held two successful walk-arounds with Camden Council officers in March to present your views and discuss plans going forward. The questionnaire in August showed the high level of demand for secure bike storage. So we will make this a priority for the next year. And we are continuing to discuss with Camden around trying to improve bin facilities on the Estate.

Update on heating and hot water

As we are all aware, there have been ongoing problems with the communal supply of heating and hot water to flats in Makepeace Mansions and Holly Lodge Mansions.

Camden Council presented a preferred option to the HLRA for resolving these issues, as part of a wider options appraisal setting out possible ways forward (this does not affect anyone in Langbourne Mansions).

The HLRA believes that the information used to assess the different options is incomplete, based in some instances on inappropriate assumptions, and therefore an inadequate basis on which to make any decision.

We have sent Camden Council a summary of our concerns, and asked for a rethink of options, one which takes residents needs properly into account, before any options are presented for a full public consultation.

You can also have a look at the minutes of our initial meeting with Camden in December 2017 (which includes a summary of the options), as well as the full Options Appraisal.

Please note that we do not yet have any additional information and therefore cannot at this stage answer individual questions about the proposals. 

The HLRA will use meetings and emails to create opportunities for constructive dialogue between residents, Camden Council Officers, and Councillors, with the aim of finding a solution that works for all residents.